Privacy Policy
EcomWave ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through our website, booking calls, and related services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact details you provide when booking a call or filling a form (name, email, phone number, business name).
- Store & project information you share with us to deliver our services (e.g. niche, product ideas, store preferences).
- Usage data such as pages visited, browser type, and device information, collected automatically via cookies and analytics tools.
- Payment information when you purchase a package, processed securely by our third-party payment provider — we do not store your full card details.
2. How We Use Your Information
- To schedule and conduct strategy calls and consultations.
- To design, build, and deliver your Shopify store and related services.
- To communicate updates, invoices, and support related to your project.
- To improve our website and services.
- To send occasional marketing updates, which you may opt out of at any time.
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third-party tools we use to operate our business, such as:
- Calendly (for booking calls)
- Payment processors
- Email/CRM and automation tools
- Shopify and related app providers, where necessary to build your store
These providers only receive the information needed to perform their function and are required to protect it.
4. Cookies
Our website uses cookies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.
5. Data Retention
We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
7. Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.